COM Fabric Shipping Instructions
How to ship your fabric to our Hong Kong facility — read this before preparing your shipment
Thank you for supplying your own fabric (COM — Customer's Own Material) for your order. This guide walks you through everything you need to do to ship your fabric to our Hong Kong office. Please read all steps before booking your shipment. If you have any questions, contact us first — unannounced or incorrectly documented shipments may be delayed or refused.
1
Confirm your order before shipping
Do not ship fabric until you have received a confirmed COM order from us with a reference number. You will need this number on all shipping documents.
- Verify the yardage matches your confirmed COM order exactly
- Check that your fabric type is one we accept: solution-dyed acrylic, polyolefin, or polyester
- Contact us if you are unsure about quantity or fabric suitability before purchasing or shipping
Do not over-ship. Sending more fabric than ordered causes customs complications and the excess may be returned at your expense.
2
Prepare and label your fabric
Before packaging, make sure each roll or bolt is ready:
- Fabric should be on rolls or neatly folded — not loosely bundled
- Label each roll with: fabric type, color/pattern name, yardage on that roll, and your order reference number
- Fabric must be clean, dry, and free of damage or staining
3
Package for international transit
- Wrap each roll in plastic sheeting or poly bags to protect from moisture
- Place in sturdy cardboard boxes — double-wall recommended for rolls over 10 kg
- Do not over-fill; boxes should close flat without forcing
- Mark each box on the outside: TEXTILE — MANUFACTURING SAMPLE — KEEP DRY
- If shipping multiple boxes, number them: 1 of 3, 2 of 3, etc.
4
Complete your customs documents
You are required to provide two customs documents with your shipment: a Commercial Invoice and a Packing List. Use our document generator (link below) to fill everything in at once — both documents are produced from the same form.
When completing the documents, use the following details for your fabric type:
| Fabric type | Description to enter | HS code* |
|---|---|---|
| Solution-dyed acrylic | Woven upholstery fabric, solution-dyed acrylic, 85%+ synthetic staple fibers | 5512.19 |
| Polyolefin | Woven upholstery fabric, polyolefin (polypropylene), high-tenacity yarn | 5407.20 |
| Polyester | Woven upholstery fabric, solution-dyed polyester, 85%+ synthetic staple fibers | 5512.19 |
* HS Code notice: These codes are provided as a guide. They have not been formally confirmed by a licensed customs broker. You are responsible for the accuracy of your customs declaration. If in doubt, consult a broker before shipping.
AES / EEI filing: If the total declared value of your shipment exceeds USD $2,500, US law requires you to file Electronic Export Information (EEI) through the Automated Export System (AES) before the shipment leaves the US. Your carrier (UPS or FedEx) can assist with this. You will receive an Internal Transaction Number (ITN) — enter this in the document generator and write it on your Commercial Invoice.
5
Book your shipment with UPS or FedEx
For most orders, ship via UPS or FedEx international services:
| FedEx | FedEx International Priority or FedEx International Economy |
| UPS | UPS Worldwide Expedited or UPS Worldwide Saver |
| Large orders | Contact us — we will assist with freight forwarding coordination |
Use the following as your recipient / delivery address when booking:
Ship to — consignee
Wicker Hills Ent. Ltd.
Unit 01, 16/F, Prowell Asia CentreNo. 926 Cheung Sha Wan Road
Kowloon, Hong Kong
Attn: Bonnie Sze | Tel: +852 2370 2728
When the carrier asks for customs information, enter:
| Contents description | Upholstery fabric for manufacturing — [your fabric type] |
| Purpose | Goods for manufacturing / repair or return |
| Declared value | Fair market value of the fabric in USD |
| Country of manufacture | United States |
| HS / commodity code | As listed in Step 4 above for your fabric type |
| Terms | DAP — Delivered at Place |
Hong Kong is a free port. There are no import duties on textiles arriving in Hong Kong. Your shipment will not incur duty charges on the receiving end. Standard carrier fees and any applicable US export fees still apply.
6
Attach documents and notify us
- Print the Commercial Invoice and Packing List from the document generator
- Place both printed documents in a clear plastic envelope
- Attach the envelope securely to the outside of your shipment and mark it: DOCUMENTS ENCLOSED
- Keep a copy of all documents for your own records
- Email us your tracking number and order reference number as soon as your shipment is booked — do not ship without notifying us first
Always notify us before shipping. Unannounced shipments may not be received or may be delayed at our facility.
Pre-shipment checklist
COM order confirmed with us and reference number received
Fabric quantity matches confirmed order
Each roll labeled with fabric type, color, yardage, and order reference
Fabric packaged in sealed plastic and sturdy boxes, boxes numbered if multiple
Commercial Invoice completed and printed (×2)
Packing List completed and printed (×2) — quantities match invoice exactly
AES/EEI filing completed if total value exceeds USD $2,500 — ITN recorded on invoice
Shipment booked with UPS or FedEx using the correct Hong Kong delivery address
Documents placed in clear envelope and attached to outside of shipment
Tracking number and order reference emailed to us